Terms and Conditions

Welcome to Gigabits MagenSec. By downloading, installing, or using our software, you agree to comply with and be bound by the following terms and conditions.

1. Software Description

Gigabits MagenSec is an advanced cybersecurity auditing tool designed to help users identify potential security vulnerabilities on their devices. It utilizes public vulnerability databases, threat intelligence feeds, and other security information sources to perform comprehensive security assessments.

2. Software Capabilities

Our software provides the following capabilities:

• Vulnerability Scanning: Identifies known security weaknesses
• Threat Detection: Real-time monitoring for security threats
• Security Hardening: Automated application of security configurations
• Compliance Checking: Verification against industry security standards
• Reporting: Detailed security assessments and recommendations

3. System Modifications

4. Limitation of Liability

Please read these limitations carefully:

• Software Warranty: Gigabits MagenSec is provided "as is" and "as available." We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of the software's output.
• False Positives and Negatives: We shall not be liable for any errors, inaccuracies, or omissions in the software's reports, including but not limited to false positive alerts or undetected vulnerabilities.
• User Risk: You acknowledge and agree that your use of the software is at your sole risk. We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the software.
• Coverage Limitations: We do not guarantee that the software will identify all potential vulnerabilities on your system. New threats emerge daily, and no security solution can provide 100% protection.
• Information Usage: We are not responsible for any damage or loss resulting from decisions made based on information provided by our software.

5. License Activation

License activation may experience delays due to technical issues or verification processes. Customers should contact magensec@gigabits.co.in for any license activation or technical issues.

6. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated revision date. Continued use of the software after changes are posted constitutes acceptance of the new terms.

Privacy Policy

We are committed to protecting your privacy. This policy explains how we collect, use, and protect your information when you use MagenSec.

1. Information Collection

We collect the following types of information:

• Account Information: Email address, name, and payment information for subscription management
• Usage Data: Anonymous software usage statistics to improve our product (no personal files or sensitive data)
• System Information: Basic hardware and software configuration data to provide appropriate security recommendations
• Vulnerability Data: Information about detected security issues (anonymized and aggregated for threat intelligence)

2. Use of Information

We use collected information for:

• Service Provision: Delivering security services and support
• Product Improvement: Enhancing our threat detection capabilities
• Customer Support: Providing technical assistance and troubleshooting
• Security Research: Developing better protection against emerging threats
• Legal Compliance: Meeting regulatory requirements and legal obligations

3. Data Protection

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers under strict confidentiality agreements

5. Data Retention

We retain your data for as long as necessary to provide you with our services and as required by law. You may request deletion of your personal data by contacting us.

Subscription and Payment

1. Free Trial

The software is free to download and includes a 7-day free trial with full functionality. No credit card is required for the trial period.

2. Paid Subscriptions

After the trial period, continued access to full functionality requires a paid subscription:

• Personal & Family Plan: $4.99 per year (introductory price, down from $9.99) - covers unlimited family devices
• Schools & Startups Plan: $1.99 per user per year (introductory price, down from $3.99) - ideal for small organizations
• Enterprise/Managed Services: Custom pricing based on organization size and requirements

3. Payment Processing

Payments are processed securely through trusted payment providers. We do not store your complete payment information on our servers.

4. Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled. You can cancel your subscription at any time by contacting our support team.

5. License Activation Delays

Refund Policy

1. General Policy

All subscription payments are generally non-refundable. However, we understand that circumstances can vary, and we handle refund requests on a case-by-case basis.

2. Refund Eligibility

You may be eligible for a refund in the following situations:

• Technical issues that prevent software functionality
• Billing errors or unauthorized charges
• Software incompatibility with your system (verified by our support team)
• Service not delivered due to our technical problems

3. Refund Process

To request a refund, please email magensec@gigabits.co.in with your license details and reason for the refund request. Refund requests will be processed within 15 business days.

4. Subscription Cancellation

You may cancel your subscription at any time. Cancellations will be processed within 15 business days, and you will continue to have access to the software until the end of your current billing period.

Support and Contact

1. Customer Support

Our support team is here to help you with any questions, technical issues, or concerns about MagenSec.

2. Technical Support

For technical issues, please include:

• Your license key or email address used for registration
• Description of the problem you're experiencing
• Your operating system and version
• Any error messages you've received

3. License Activation Support

If you experience issues with license activation, please contact us immediately. We will work quickly to resolve any activation problems.

4. Feedback and Suggestions

We value your feedback and suggestions for improving MagenSec. Please feel free to share your thoughts with our development team.